Ferraz & Ferreira, Limitada, NIPC 500 876 746, owner of the website Ferraz & Ferreira || Pre-Cooked, Pre-Fried and Deep-Frozen Productsis dedicated to the food products industry, namely the manufacture of pre-cooked meals and dishes.
Ferraz & Ferreira is the Data Controller under the terms of Regulation (EU) 2016/679 (GDPR) and complementary legislation on the protection of personal data in force in the countries in which it operates.
Ferraz & Ferreira and its employees are committed to using your personal data only for the purposes communicated to them and always in a safe and responsible manner.
We want to explain to you how we use your information (your 'personal data') when you use our services or apply for a job.
If you have any questions about this Privacy Policy, please contact our Data Protection Officer (DPO) at dpo@ferrazferreira.pt.
In this Privacy Policy, the term "Personal Data" means the set of information that relates to you and that allows us to identify you, directly or indirectly. Your personal data may include, for example, your name, your tax identification number, your telephone contact or email address and your interactions with us. We collect some of your personal data, for example, when you contact us.
We may also receive your personal data from other companies, particularly when they collect, process or store it as part of the service they provide to us.
In accordance with the General Data Protection Regulation and Law 58/2019, Ferraz & Ferreira will only process the personal data of data subjects aged 16 or over. The personal data of data subjects under the age of 16 will only be processed after obtaining the respective consent from the person exercising parental responsibilities.
When you contact us, we will process your personal data in order to answer your questions or clarify our services. You can contact us through this website, using our contact forms. If you do so, we will collect your name, e-mail address and telephone number so that you can be identified and we can provide you with accurate information tailored to your needs. If you become our customer, we will process the necessary financial information (contact details, VAT number, IBAN, and any other information you deem relevant) to enable us to issue invoices for services, as well as guarantee appropriate after-sales follow-up.
We sometimes use service providers that allow us to create the necessary infrastructure to carry out our activity, such as business management solutions and cloud storage. The information we process will only be shared with our bank, our accounting service providers and government agencies such as the Tax Authority.
When we collect information through our contact forms, we will rely on the 'Legitimate Interest' basis of lawfulness to process the personal data you enter into the forms, in accordance with Article 6, 1 f) GDPR.
When there is any collection of information resulting from pre-contractual steps (clarification of services or negotiation) or arising from the veryWhen there is any collection of information resulting from pre-contractual steps (clarification of services or negotiation) or arising from the actual provision of the contracted service, we will use the lawful basis 'Contractual Execution' to process the necessary personal data, in accordance with Article 6, 1, b) GDPR.
When we have to comply with certain legal requirements resulting from current legislation (e.g. billing or mandatory communications to regulators or administrative authorities), we will rely on the lawfulness basis 'Legal Obligation' to process the relevant information, in accordance with Article 6, 1, c) GDPR.
We do not make automated decisions of any kind.
We will treat your personal information with the utmost care and respect for your rights. We have implemented appropriate security measures to prevent the loss, misuse or improper access, alteration or disclosure of your personal data. We also limit access to your information to employees, service providers and other third parties who have an operational need to process this information.They will only process your personal data in accordance with Ferraz & Ferreira's instructions and will at all times be subject to an obligation of confidentiality. Access to your personal data is encrypted in storage and in transit.
We will retain your information, whenever we collect or process your personal data, until the purposes for which it was collected have been exhausted or until the applicable legal period has expired. At the end of the respective retention period, your information will be completely deleted or anonymized (e.g. it may be aggregated with other data so that it can be used for statistical purposes without any personal identifiers).
You have the right to request
To exercise any of the above rights, please contact us directly at dpo@ferrazferreira.pt.
If you are dissatisfied with our use of your personal data or with our response to your request to exercise your rights, you can lodge a complaint with the National Data Protection Commission (CNPD).
Address: Av. D. Carlos I, 134 - 1.º, 1200-651 Lisboa
E-mail address: geral@cnpd.pt
Telephone: +351 213 928 400
If you have any questions or need further clarification, please contact our Data Protection Officer (DPO) at dpo@ferrazferreira.pt. This Privacy Policy may be updated in due course, which will be disclosed.
This policy was updated on 25/03/2026.
